Frequently Asked Questions
Straight answers to the questions travellers ask us most. Can't find yours? Message us on WhatsApp and we'll help.
These FAQs cover Travel Value's services — Umrah packages, air ticketing, visas, tour packages, corporate and group travel, and how bookings and payments work.
About Travel Value
Travel Value (Pvt.) Ltd. is a full-service travel and destination management company based in Islamabad, Pakistan, and a subsidiary of Iqbal Group. Since 1999 we have offered air ticketing, domestic and international tour packages, corporate travel, and Umrah & Hajj services.
Our office is in Islamabad, Pakistan. You can reach us by phone, email or WhatsApp, and we serve clients across Pakistan. See our contact page for full details.
Yes. Travel Value is a subsidiary of Iqbal Group, a diversified Pakistani business house established in 1978. That heritage means proper processes, accountability, and a company that stands behind every booking.
Bookings & payments
Use our Get a Quote form, call us, or message us on WhatsApp with your destination, dates and group size. We usually return an itemised quote within one business day.
Air tickets are typically issued the same day once confirmed, with e-tickets sent to your email and WhatsApp.
Yes. Every quote is clear and itemised with no hidden charges — the price you approve is the price you pay.
In most cases yes, subject to the airline's or supplier's fare rules. We explain those rules before you book and handle changes and refunds on your behalf.
Umrah & Hajj
Umrah prices depend on the season, hotel distance from the Haram, flights and group size. We offer Economy, Standard and Premium tiers and prepare an exact, itemised quote for your dates. Read our full guide on Umrah costs for details.
Every package includes Umrah visa processing, return flights, hotels in Makkah and Madinah graded by distance to the Haram, and transfers. Higher tiers add closer hotels, guided Ziyarat and meals.
Yes — visa processing and documentation guidance are included in every Umrah package. See our guide on documents needed for an Umrah visa.
Yes. We regularly coordinate family and group Umrah with shared accommodation, group flights and on-ground guidance, at group rates.
Visas & destinations
We provide visa assistance and guidance for many destinations, including the UAE, Turkey, Thailand, Malaysia and the UK, as part of our tour packages. Final visa decisions rest with the relevant authorities.
We arrange travel to 500+ destinations worldwide. Popular choices include Makkah & Madinah, Dubai, Turkey, Thailand, Malaysia and the UK — and we plan trips well beyond these on request.
Yes — including the northern areas such as Hunza, Skardu, Swat and Naran, plus custom family and corporate retreats.
Corporate & groups
Yes. We provide corporate travel management with a dedicated account manager, consolidated billing, policy control, reporting and 24/7 support. Contact us to set up an account.
Absolutely — student tours, institutional delegations and large family groups are a core part of what we do, coordinated end to end at group rates.
Still have a question?
Our team is happy to help. Reach out and we'll get you a clear answer — and a quote if you need one.